How Can We Help?
Order Support
Questions about your order, shipping, or delivery.
Product Questions
Need help choosing the right companion or gift?
Gift Help
Looking for something thoughtful and special?
General Inquiries
Anything else? We’re happy to help.
Contact Us
Send us a message anytime through our contact form.
Response Time
We usually reply within 24–48 business hours.
Support Topics
Orders, shipping, product questions, gifting, and general support.
How long does shipping take?
Shipping times vary by destination. Most orders are processed within a few business days, and delivery details will be shared after checkout.
Is it gift-ready?
Yes. Cozy Calico companions are designed to feel thoughtful, charming, and ready for meaningful gifting.
Do some products have interactive features?
Yes. Some Cozy Calico companions include playful interactive features such as touch response, movement, sound, or voice interaction.
How do I care for my plush?
We recommend gentle spot cleaning with mild soap and warm water. Let your plush air dry naturally and avoid harsh washing.
We're Always Happy to Hear from You
Whether you need help with an order or are choosing the perfect companion,
our team is here to make your Cozy Calico experience feel easy and comforting.